News from Queenstown Resort College

It’s hard to believe we’re halfway through October already! It’s been a busy few months for the QRC team and students at our Queenstown and Tai Tokerau (Paihia) campuses. We also know the pressure is on for school-leavers with exams, assessments and ‘what’s next’ decisions coming up so on behalf of the QRC team, I wish you all the best with whatever career path you choose to take.Figuring out what location, study pathway, and education provider is the right fit for you is a tough and stressful decision.  That’s why we run ‘Experience QRC’ in April, July and October school holidays to give prospective students and their parents a 3-day complete immersion into QRC life.

Over the past 2 weeks we’ve welcomed more than 60 Year 13 high school students to Queenstown to see our facilities, accommodation options and experience life as a QRC student.  A big thanks to Skyline, K Jet, Go Orange, Millbrook and Fear Factory for partnering on the activity programme.

If you missed ‘Experience QRC’ but are keen to find out more about our internationally recognised Diplomas in Hospitality Management or Adventure Tourism Management, fully paid internship opportunities, and tourism and hospitality career options, please contact us. We accept applications throughout the year with Diploma programme intakes in January, April, July and October.

Ngā mihi,

Charlie Phillips
QRC Chief Executive

A group of Year 13 students who took part in ‘Experience QRC’ in 2019.

Student Life

This month 48 new students joined us in Queenstown for our 4th and final intake for the year. While it’s still early days, we caught up with a few Adventure Tourism students to get their first impressions:

“I’m loving the fresh start to the day, walking in from the lodge to college and being surrounded the lake and mountains. I’m also really impressed with the professionalism of our lecturers – they’re friendly, relatable and they make learning fun.”Zoe-Jane Turner, 18, Orewa College (Auckland)

“Everyone has been so nice and welcoming. I went to Experience QRC last April and am stoked that real student life is just as good.”

Leah Wilson, 18, Taradale High School (Napier)

“This is my first time in Queenstown and from the minute I landed at the airport, QRC was there to support me. Queenstown is stunning and everyone has been incredibly welcoming.”

Nashnan Sarah Baptist, 19, JBCN International School (India)

From left – Leah Wilson, Nashnan Sarah Baptist and Zoe-Jane Turner

The best job you never had!

High school students across the country entered our inaugural competition ‘the best job you never had’ to try to win an all-expenses paid trip to Queenstown and sample the wide variety of career options within tourism and hospitality.  We had a lot of fun with the winners, Dylan Cavanagh from Wellington College and Daishah Morgan from Henderson High, as they sampled what a day in the Tourism or Hospitality industry was like. Check out their full experience here.

Our Best Job competition winners Dylan Cavanagh and Daishah Morgan

Internship programme

Within the 21 months of study, QRC students complete a fully-paid internship in their chosen industry. We caught up with two students currently out in the workforce to see how they’re faring:

Detroit Hoyes, 19, Adventure Tourism Management Diploma

“I’m really lucky to have the opportunity to work at NZONE Skydive in Queenstown doing Frontline Reservations as well as Grounds Crew because it gives me a wide variety of tasks each week. This includes greeting customers once they arrive at the drop zone, checking them in, gearing and de-gearing, refiling the aircraft and editing the customer’s footage. I’m having the experience of a lifetime working with a great team of colleagues as well as interacting with hundreds of customers daily. NZONE has helped me learn a bunch of phrases in different languages so that I am confident when talking with foreign customers and can make them feel more welcomed. I am intending to continue working in the skydiving industry once I finish my diploma at QRC and will hopefully become a skydiving instructor one day!

Christine Schnarre, 19, Hospitality Management Diploma

I’m currently in Melbourne completing an internship with the Intercontinental Hotel: The Rialto. Working for a 5-star Hotel, I’m able to experience a different expectation of service for our guests and understand the hard work that goes into the daily running of a successful luxury hotel. The brand is known for its high standard of service and quality accommodation; therefore I am expected to always maintain these standards as an employee. Being a part of the Concierge team, I enjoy meeting and interacting with our guests as well as making sure their stay is perfect. I aim to become a hotel Duty Manager once I finish my diploma and I believe it’s important to understand the operation of all departments before pursuing a management position so working within the Concierge team allows me to learn how one part of how a hotel works. My next step is to learn the role of Guest Service Agent to further understand the running of the front office.

News and Events

Eventful winter season

QRC gets involved in a range of events in Queenstown and the Bay of Islands, both through corporate sponsorships and our volunteering programme which helps student gain experience and give back to their host communities.  Recently we’ve been heavily involved in the Winter Games NZ, an annual international winter sports event which promotes professional excellence, and Winter Pride Queenstown, which fosters community diversity and inclusivity.

Air New Zealand comes on board

A new partnership between QRC and Air New Zealand, which makes QRC a social pillar of Air New Zealand’s sustainability strategy, is opening up a world of opportunities for students looking to study with us.

We’re working with Air New Zealand to build a national tourism talent pipeline and open up youth employment pathways for students from select areas of the country, including Te Tai Tokerau, Tairāwhiti Gisborne, south Auckland, the Bay of Plenty and the South Island.

The long-term partnership will initially be focused around recruiting students to our Paihia campus. Air New Zealand will provide a Top Student Award for each graduation class, as well as scholarship funds to drive recruitment and incentivise students to achieve excellence. The airline will also create opportunities for paid internships and jobs with the airline post-study and support QRC with growth into the regions.

As well as creating opportunities for students, Air New Zealand will offer leadership, mentoring and learning support for QRC staff and intends to work with external partners to grow tourism as an exciting and prosperous career option for youth.

As part of the agreement, we’re also delighted that Air New Zealand’s GM Global Brand and Content Marketing Jodi Williams has joined our Industry Advisory Board.

Alumni – where in the world are they now?

As Confucius said, “choose a job you love and you will never have to work a day in your life.” It’s great advice but how do you put it into practice and live the dream?What’s life like for our alumni after they graduate from QRC? Their world travel, career progressions and experiences – both personal and professional – inspire us every day so we love to stay connected and share their stories.

Meet Toby Munro, one of our 2016 Hospitality Management graduates:

Originally from Nelson, Toby was considering a career in hotel management and looking for a tertiary provider that would provide him with the right tourism and hospitality skills and opportunities to fast-track into management.  After recommendations from a number of hotel general managers, he landed on QRC. He came to us with a Six Star Scholarship and completed a 9-month fully paid internship at the Hilton Kawarau Village.

After Toby graduated, he went on to one of our partner institutions, the International College of Management Sydney (ICMS) in Australia and completed a Bachelor of Business Management.

His career has taken him around Australasia, from the Hilton in Queenstown to the Novotel Manly Pacific in Sydney.  More recently he moved home to take up the role of Rooms Division Manager at Trailways Hotel Nelson & Delorenzos and has just been promoted to MHG’s Group Yield & Revenue Manager, overseeing revenue management for 3 Nelson-based properties.

Watch our QRC Alumni video and discover a career you love!